"Thanks to Dr Rogers in A&E"

About: Northwick Park Hospital / Accident and emergency

(as the patient),

I was taken to A&E after falling down the stairs which caused a really bad ankle strain.

I just wanted to compliment Dr Ralph Rogers; he is by far one of the best doctors I have met in London. Very professional, friendly, caring and helpful. Although the A&E was extremely busy and he was under a lot of pressure, he remained calm and was in control.

We were asked to notify reception after taking an X-Ray which we did, but the nurses had not notified the doctor of this. That made us wait another hour before we get seen again to be told that the X-Ray was ok. Nevertheless, he took the initiative to come up and ask us if we had taken the X-Ray.

I know from experience that any other doctor would have just ignored us and pretended not to know us. I am very pleased with this and believe that Dr Rogers should be recognised for his high standard treatment. The world would be great if all doctors were like him.

Many thanks Dr.

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