About: North Middlesex Hospital

Put £3.20 into car parking machine, it wouldn't print a ticket and wouldn't give me my money back.

Had to spend another £3.20 to ensure I wouldn't get clamped.

Tried ringing number on machine - didn't work; tried to talk to guy on front desk - said it was nothing to do with hospital (machine says it does). Gone on to website to find who to email - nothing. Only address & number - why do I have to pay to get my money back.


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Response from North Middlesex Hospital

Thank you for your feedback.

The car parking service is run by an independent company, who are responsible for the maintenance of the ticket machines and phone line you quoted. I am the Estates and Facilities manager, helen.elkington1@nhs.net and will be forwarding your comments to the company with a request to review the maintenance procedure and ensure the phone line is manned.

Please do email me so that I can arrange for a refund of your money.

Apologies for the inconvenience you experienced.

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