"Spinal Diagnostics Team"

About: Hillingdon Hospital

I attended an appointment with the Spinal Diagnostics team on 3/12/15 and was treated very respectfully from start to finish. Everyone from the receptionists to the Doctor were so helpful. The Doctor was amazing. They spent a whole hour with me and thoroughly examined me and assessed my needs. They were polite, empathetic and allowed me to express my views. They saw that I was using an old walking stick that I bought 15 years ago and couldn't afford to replace; they took me to the physiotherapy room and kitted me out with a new elbow crutch which much better suits my needs. I was extremely impressed and am confident about my future treatment with the orthopaedic team.

Story from NHS Choices

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Response from Hillingdon Hospital

Thank you for your feedback. I am really pleased to hear of your positive experiences. Our staff are committed to providing a high standard of care to all patients so it is always encouraging to hear such a positive patient story. I will pass your feedback on to the team who cared for you.

Thank you again for taking the time to post your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful