"Nuneaton and Bedworth mental health services"

I've been known to mental health services since I was around 14. CAMHS were no help because there was no confidentiality between me and the psychologist. She would tell everything to my mum even details where there was no risk of harm. In the end I discharged myself because I was told I had to have family therapy when they were aware I couldn't talk in front of my mum.

My next contact with mental health services were the crisis team when I was at a very low point. Some of the staff were extremely helpful however others weren't. One particular nurse was very helpful in supporting me through it all and getting me back on track.

I was referred to the crisis team over a year after this and was met by 2 very unhelpful members of staff who told me I only had low self-esteem. I've since been diagnosed with a personality disorder and I had the same signs when I saw the crisis team.

I had to go to my GP dozens of times to finally be referred to cmht. This was when I saw a psychiatrist who figured out my diagnosis and sorted my meds and out and referred me to a cpn. So I was really pleased with this.

The cpn I see is extremely helpful and I trust them a lot.

However recently when my cpn has been off sick I've been in crisis and tried to get in touch with someone else to be told by the duty worker to have a cup of tea, have a bath or go for a walk. Something impossible to distract me from my thoughts when I'm so severe. I need support when my cpn is off sick.

Crisis team were also contacted again and was told I would hear back from the duty worker, I never did.

Something needs sorting in the service where professionals actually communicate with each other and offer effective support like coming to see you and chat things through rather than just telling you to have a cup of tea. A cup of tea doesn't solve suicidal thoughts.