"The Staff of William Harvey Hospital"

I Have no bad points to say about the Nurses and Doctors and the other staff working at the William Harvey, what I will say, is I find the Nurses and Doctors Extremely Polite, they have treated me with Respect in a Professional manner.

However there is one thing that gets me annoyed that is the telephone roboted answering system in place at William Harvey, Kent & Canterbury Hospital and The Royal Victoria Hospital, Folkestone. Please Please can someone sort this system out, the reason I ask this it is a system that really puts my blood pressure sky high for instance yesterday rang to try to speak to a consultants secretary only have this robotic system asking if I wanted to speak to someone with a completely different name, how does the name of one sound like the other is beyond me, then today I asked to speak to another secretary yet again the robotic system kept asking me if I wanted to talk to orthoptics now how that name sounds the same as orthoptics is way beyond me.