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Excellent care

Story from nhs.uk

"Excellent care"

About: Royal Lancaster Infirmary

I recently spent a week on ward 35 following a knee replacement. My experience from the admission department, through theatre, recovery and onto the ward was very efficient and reassuring. Discussion with the consultant and anaesthetist prior to my operation made me feel safe in their care. All staff on the ward, nursing, physio and OT were all excellent in their care and sympathetic to help I needed. There was a relaxed, friendly atmosphere on the ward and patients treated according to their individual needs. There was a good choice of meals and I enjoyed everything I ordered.

I have no complaints about the care I have received and appreciate all the help I have been given to ensure my recovery continues safely at home

Thank you everybody.

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Responses

Response from Royal Lancaster Infirmary 8 years ago
Royal Lancaster Infirmary

Submitted on 02/12/2015 at 13:19
Published on nhs.uk on 03/12/2015 at 01:31

Thank you for your kind words Margaret - we are very pleased that your experience at the Royal Lancaster Infirmary was a positive one. We will share your comments with the teams involved as we are sure they would be pleased to hear them. Wishing you all the best for your recovery.

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