"A Member of Staff"

About: Queen Elizabeth Hospital / Trauma & orthopaedics

(as the patient),

I was due at the Hot Hand clinic last month due to an accident I'd had earlier in the week. When I arrived all members of staff was so was helpful and friendly and service just got better during my visit there.

I was taken care of by a wonderful member of staff, Mary. This lady is a credit to the NHS. She was amazing the whole time I was there.

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Response from Nicky Beecher, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust

Thank you for taking the time to feed back about the care and treatment you have received at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that you have had such a positive experience at the Hand Clinic. Your kind comments have shared with staff; they really value your feedback.

If you would like to tell us anything else about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful