"Dental day surgery"

About: Queen Victoria Hospital (East Grinstead)

I was admitted today for day surgery. It was a minor operation but the first time I had been under general anaesthetic so I was terrified. The staff were absolutely amazing right from the member of staff who checked me in to the discharge nurse. I was reassured the whole time and made to feel completely safe. Everyone was friendly and welcoming and I can't thank them enough.

Story from NHS Choices


Response from Queen Victoria Hospital

Dear Ms Taylor

Thank you for your comment and for sharing your experience with us.

It was so nice to read that the staff were able to reassure you and put you ease during your visit, as hospitals can be very daunting.

In addition our staff always appreciate when compliments on their patient care and communication come through, so please be assured that this will be shared with them.

Once again thank you for taking the time to comment and I wish you all the best with your continued recovery.

Kind regards

Nicolle Ferguson, Patient Experience Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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