"I was made to feel like I know nothing"

My grandmother has been an inpatient in Wishaw General for the last 3 weeks. She has alzheimers and was admitted with a fractured Hip after a fall at home. She currently lives with my mum after a fight to keep her out of long term care.

Since her operation to fixate her hip, her alzheimers has been up and she spent a few days being very sleepy. The doctors took the decision to stop the alzheimers medications she has been on for the last 2 years without consulting any family members, including my mum who is her legally appointed guardian.

When I visited, she was using a table to push her way along the ward. Patients had pressed their buzzers to let the nurses know and yet she had been left wandering crying, very disorientated and angry. She had not been given the medications prescribed to calm her down since yesterday and staff seemed clueless as to what she was doing. When I spoke to what looked like a staff member to ask if she could have her medications, which was fine, she brought the tablets in and gave them to me, with no water or glass to even get her water. I then asked for a glass of water which I got reluctantly.

10 minutes later, I was approached by 2 staff and asked if I could speak to them outside. I was then berated in the middle of the corridor for daring to question my grans medications and that decision is for a doctor to make. When I asked if I could make an appointment to speak to a doctor. I was told that they are far too busy and that I can ask when I'm in, but they doubted that they would have time to speak to me.

My gran does have other medical issues which I attempted to discuss but was essentially made to feel like I know nothing and have no say over the decisions made. The fact our family have guardianship should surely stand for something.