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Incredible support from the Audiology department

Story from nhs.uk

"Incredible support from the Audiology department"

About: Wycombe Hospital

I had only rung that morning to say that with my Mother in law would find an open hearing clinic difficult as she now has dementia, and she was offered a same day appointment which was so welcome and impressive. I was amazed that when I rung in, the secretary knew who I was by my telephone number! I made sure we had plenty of time to travel to the hospital so when we arrived 15minutes early it was even more impressive for Sylvia to be seen straight away by a member of staff, who was so good with her.

The hearing aids and moulds have arrived and it’s made such a difference to Sylvia’s life and to those caring for her.

I would like to praise all the staff in High Wycombe’s Audiology for such incredible support and fantastic service – thank you!

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Responses

Response from Buckinghamshire Healthcare NHS Trust 8 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 01/12/2015 at 13:54
Published on Care Opinion at 14:09

Dear Gwyneth thank you for your comments.

It is good to read of your experience when you contacted the Audiology department at Wycombe Hospital on behalf of Sylvia, your mother-in-law.

I am pleased that you feel the service your mother-in-law received was so good and I will ensure that your comments and feedback are passed onto them.

Thank you again for taking the time to write and give your feedback.

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