"Hospital short stay"

About: Blackpool Victoria Hospital

I was admitted via A&E for assessment and eventually admitted to the cardiology unit. The paramedics who attended were excellent, and gave me confidence, the A&E staff were very busy, but throughout the night I was reassured of being cared about. Although I was allowed to go home the Doctor from A&E phoned to see how I was managing, I admitted I was not and was advised to return, I was then admitted to medical assessment and treatment was started, I was moved to Ward C, and there I was seen by the consultant and was moved to ward 37 or 38. There I again received reassurance throughout.

I was treated over the weekend and seen by a doctor who explained what had been happening and what would happen over the next month or so. I have since been to the anti coagulant clinic, started on treatment, and have two other appointments linked to cardiology. Throughout all the staff and doctors have been considerate, and caring. They have answered all questions and explained why treatment is necessary. Thank you to all involved

Story from NHS Choices

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Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

To whom it may concern

Thank you for taking the time to post comments on your recent experience at Blackpool Victoria Hospital. I am pleased that you found the response and treatment you received impressive and that the staff were considerate and caring and answered all your questions.

It is always great to receive positive comments and I know the staff will be pleased to read your comments when I share them.

Thank you once more for taking the time to tell us your experience and I hope that you continue to recover well.


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