"a place of kindness"

In November I spent about a week in Hexham Hospital with a broken leg after being transferred from Cramlington.

I want to thank everybody I met there for the great kindness and professional skill I receivedat Hexham from nurses, physios, tea ladies, doctors, cleaners, chaplain and health care workers. You always seemed to came into the room with smiles and greetings. You helped me do the things I was unable to do for myself without making me feel a nuisance, and you cheerfully encouraged my progress. I'd especially like to thank the lovely health care worker who early one morning after being on duty all night, washed my hair for me; and the lovely nurse who gently washed and dried my feet which I could not reach. I felt so safe, discovering I could trust the skill and your kindness at Hexham. You have a beautiful hospital staffed by beautiful people. Thank you so much.

Anne Tracy