My 89 year old mother attended for an eye operation on the 24 Nov. She is registered blind and has other serious complications which required to have a room with bathroom close by and lights left on all night. Following the operation, which was extremely painful and distressing, she was asleep in her bed when at 11:30 pm staff came in to evict her from her bed.
Despite her protests and please to remain she was moved out. Imagine the emotional and physical distress this caused - she was in tears. An 89 year old woman with serious complications.
What a callous attitude by those responsible for bed management.
On the positive side, her treatment by the nursing and assistant staff was very good.
"Ward 9Y - treatment of elders"
About: The Royal Liverpool University Hospital The Royal Liverpool University Hospital Liverpool L7 8XP
Posted via nhs.uk
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