"ward 20"

About: Leicester General Hospital

I was admitted on 26./11/15 for an operation. Feeling very hungry and dry

I was very disgruntled to see the not so busy staff sat drinking tea at the desk. During my wait the staff were very busy discussing a party on the ward. To add insult to injury whilst dozing off more people arrived for the party. One very inappropriately dressed in a short skirt and high heels clomping up and down the ward. I have had previous visits to the LGH but this one was a joke from start to finish. Where has the patient care gone? This shambles of an area is more like a social gathering than an area for patients

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Leicester General Hospital

Dear reviewer,

We are really sorry to hear about your experience on Ward 20 at the Leicester General Hospital.

We would like to look into your concerns so we can improve our service for future patients. If you are happy for us to do so, please send your details (name, address, hospital number) to georgina.kenney@uhl-tr.nhs.uk and we will investigate.

Thank you for taking the time to post your comment. Your feedback is very important to us.

Kind regards,

Georgina Kenney, Head of Nursing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful