"Super and inspiring nurses"

About: Burnley General Hospital

Yesterday I attended Burnley General Hospital for my procedure. It has to be one of the most memorable days I've ever experienced and at the age of 60, that's a lot of days. The staff on the gynaecology and breast ward are beyond fantastic. The 2 student nurses definitely made my day. From me arriving at 7.30am until the minute I left those two nurses had so much energy and enthusiasm. I was amazed at how enthusiastic they were after such long shifts. They kept me entertained, pain free, comfortable and most importantly, topped up with cups of tea. Preston University and the ward should be proud of what inspiring and excellent young nurses they have working for them. I would like to wish them all the best for their future careers. Thank you all.

Story from NHS Choices

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Response from Burnley General Hospital

Many thanks for your feedback regarding your admission to Burnley General Hospital and thank you for taking the time to do so.

It is a pleasure to receive such lovely feedback about the care and treatment provided and I will make sure your comments are passed onto the team who will be delighted to hear that your experience was really positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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