Went for an ecg today and was greeted by a staff member, who throughout the examination was very professional, warm, great communication skills, empathic and very helpful in explaining a few things about the ecg.
I was treated with dignity, above all.
Human skills do count and making people feel at ease is important as well.
And yes, I took time to write something positive about CFH.
"ecg department 5 star treatment"
About: Chase Farm Hospital Chase Farm Hospital Enfield EN2 8JL
Posted via nhs.uk
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