"Hospital feedback"

About: Queen's Medical Centre

Appalling care on Ward D58 for my dying dad

Left hungry as soup in a beaker by his bedside though was unable to lift it

The day he died I went in to find him cold in a soaking bed, alerted the staff who took over 40 minutes to change his bed

He was in a gown as his pyjamas were put on the patient in the next bed

To make things even worse when a nurse came to give him his IV antibiotics he was screaming in pain as the cannula was misplaced .. I just wonder if the same had happened when I wasn't there

Monitoring equipment was faulty, calls made to wrong relatives the list goes on and on

I have never come across such a lack of humanity that made my fathers passing so much more difficult to bear

Story from NHS Choices

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Response from Queen's Medical Centre

My condolences to you on your father’s passing.

I am disturbed to read your comments and would (when you are ready and if you wish to do so) like to speak to you so that we can look into each of the concerns you have raised. My contact details are 0115 924 9924 ext 64127 or email maria.bentley@nuh.nhs.uk if you prefer.

Maria Bentley, Interim Divisional Nurse, Medicine

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