"An automated phone call from nhs lanarkshire"
About: NHS Lanarkshire NHS Lanarkshire
Posted by Annis (as ),
The call asked me to confirm that the message was for me by pressing a certain key Then I was asked to confirm my date of birth by entering the information in an abnormal way I. e. Example. If my date of birth was 1975 to enter it as 1575. I failed to get to grips with this in sufficient time, and the call was terminated. When I tried dialling 1471 I got the message "This number does not accept incoming calls".
What could be improved? A simpler question for an 80 year old.
If the message was important, will I receive another call.