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First class A & E service

Story from nhs.uk

"First class A & E service"

About: Arrowe Park Hospital

I attended at A&E Reception with prolonged excessively fast heartbeat at 195 beats per minute . I was seen by triage nurses within about 5 minutes, and taken in a very few minutes to the resuscitation unit , where I was seen immediately by a doctor and their team and received immediate treatment , and a diagnosis of supra ventricular tachycardia confirmed after further investigations involving ECG , blood tests and chest x ray. I was then observed to ensure stability, and discharged after about 3 hours. I cannot fault the excellent , cheerful and courteous treatment which I received , and thank everyone who was involved

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Responses

Response from Arrowe Park Hospital 8 years ago
Arrowe Park Hospital

Submitted on 03/12/2015 at 14:44
Published on nhs.uk on 04/12/2015 at 01:32

Thank you very much for your kind comments. We are proud of how our staff cared for you in our Emergency Department and delighted to receive your feedback and observations.

Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Emergency Department.

If we can be of further assistance in any way, please do not hesitate to contact the Patient Relations Team on freephone 0800 432 0251, email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations Team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

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