"Eye injury at work"

About: Queen's Hospital (Romford)

I had a bad injury at work severe cut inside eye,since my workplace is less than 2 miles from queens hospital I rushed to hospital immediately to A&E spoke to reception staff told them about my injury and they've seen the state I was all they told us we can't treat you we don't have eye doctors here you need to go at morfields eye hospital in centrl London I took their word and went to whips cross A&E where I was treated after long wait where they done 6 stitches to my eye intervention lasted 2 hours.after coming home I was asked why I had to go there when you had queens hospital and they do treat eye injuries than went to queens website to find out that not only you treat eye injuries but also take pride to be one best equipped oftamology wards .All this happened on saturday 21.11.2015

I live in barking I'm surprised I was in danger of loosing my eye and I wasn't treated send away to other hospitals loosing valuable time. Very disappointed and angry whith experience I had

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Response from Queen's Hospital

Thank you for leaving your comment on NHS Choices. The Trust does have an Eye Casualty Service; this service runs Monday to Friday from 9.00am until 11.00am and from 1.00pm until 3pm, but unfortunately, it is not currently available at the weekend. If you would like your concerns investigated, please contact me through our PALS team on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Your Sincerely

Dr Nadeem Moghal

Medical Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful