"If the nhs is on its knees, this hospital is not!"
About: Queen Victoria Hospital (East Grinstead) Queen Victoria Hospital (East Grinstead) East Grinstead RH19 3DZ
Posted by Annette Tappin
Yesterday I attended QVH with my father, who has severe dementia. I was overwhelmed by the support, help and consideration shown to both of us by the staff in ALL departments. The ward staff were cheerful, sympathetic and interested. The consultant had time for a smile and a chat and the anesthetist showed understanding at the same time as attending to a skilled and complex task.
it seemed we were also spared a thought by the women of the East Grinstead "knitting and natter" group who had donated a fiddle muff which my dad had with him and used on and off all day. Thank you for that it was really appreciated.
I have worked for the nhs myself so am familiar with the frustrations and difficulties in working for the organisation. What impressed me the most was the "joined up feel" between all departments and the sense that the staff believed and embraced the protocol. They weren't just doing their job, they took pride in it. Thank you everyone involved.