"Was nice to feel listened to by ..."

About: Chelsea & Westminster Hospital

(as the patient),

What I liked

Was nice to feel listened to by a Consultant who clearly understood the need for compassion and understanding at an individual level rather then being treated as part of a conveyor belt. Very smooth internal system that allowed for quick turn around in terms of appointments, pre-op assessment and patient information. All staff very friendly and helpful

What could be improved

As usual... the food

Anything else?

Extremely happy with treatment...

Story from NHS Choices

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