"Post Operative discharge"

About: Basildon University Hospital

My nineteen year old granddaughter had a gynaecological operation on Monday 16th November to remove a large Ovarian Cyst .She was discharged on Wednesday 18th with a dressing covering the wound site and appropriate medication, however, no instructions have been given regarding care of the wound, change of dressing, nor were wound packs and dressings given.

No District Nurse has been arranged to check the wound. No advice at all has been given.

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Response from Basildon University Hospital

Thank you for your feedback. It is improtant to us to help improve our services.

We are sorry to hear your concerns about the granddaughter's discharge from Basildon Hospital, in particular the lack of aftercare information.

If you would like to discuss this further, please contact our Patient Advice and Liaison Service IPALS) on 01268 394440 or email pals@btuh.nhs.uk, and they will look into this for you/your granddaugher.

Please accept our sincere apologies.

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