"Excellent Care"

About: Cheltenham General Hospital

I was referred to Cheltenham A&E with chest pains and I cannot fault the care that I received during my time in the department. The reception staff were efficient and friendly and I was seen promptly by the triage nurse, who took bloods and hooked me up to the ECG monitor. Each step was clearly explained and I was encouraged to ask questions about anything that I did not understand. The doctor who reviewed my notes was lovely, very clear in their explanations and not afraid to ask for advice from a more senior colleague where needed. I felt confident that every possible diagnosis had been carefully considered. Thank you.

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Response from Cheltenham General Hospital

Hi there,

Thank you very much for taking the time to share this feedback with us. It's good to hear you were so well looked after in A&E and we will pass your comments on to the staff who work there. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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