"Surgery Date"

About: Leicester Royal Infirmary

My daughter suffers from sleep apnoea caused by very enlarged tonsils and adenoids, it's tiring and draining for the whole family on a normal day never mind in winter when there viruses about and she finds it difficult to breathe. She has been on the waiting list for an op since before summer and she has had her op date moved by the hospital so many times. We have now been told that the op won't be until well into the new year and they can't even give us a new date. My daughter needs this op. It will be us on the door of a&e over winter because the op hasn't been done and she will get very ill, again. Does the nhs even do this op by referrals any more?! Do we have to go through a&e?! Because it certainly seems that way!

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Response from Leicester Royal Infirmary

Dear Reviewer,

I am very sorry that we have had to cancel your daughter’s operation again.

Ordinarily I would investigate the issues and would feedback to you with a new date for surgery.

However we have had to take the decision to cancel all but clinical urgent paediatric cases to support our paediatric colleagues and I therefore know that it is very unlikely that I will be able to arrange a date for surgery this side of Christmas.

Currently the Children’s Hospital is experiencing high levels of emergency admissions coupled with reduced staffing levels.

This means that it is not appropriate to admit large numbers of elective children for surgery.

We do have some level of certainty that from January the situation will improve and we are therefore working with our paediatric colleagues to plan for increased operating in January and February.

This is why my waiting list team have let you know that the operation is likely to be in the New Year, although at the moment we are unable to agree dates.

I do recognise that you may wish to discuss this further with me. If you do wish to discuss this further then please send through your daughter’s details with your contact details to me on Angharad.rastrick@uhl-tr.nhs.uk and I will ring you back.

My apologies once again.

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