"Injured rib review"

About: Pilgrim Hospital

I would like to thank all the staff on a & e department on Saturday 7th November.

I was treated very quickly and everyone was lovely and friendly. I was in a lot of pain at the time and I couldn't have asked for better treatment.

I wish Peterborough hospital (which is my local one) were as friendly and helpful as you guys. They could certainly learn a lesson or 2. Well done and thank you so much again. Keep up the fabulous work you do.

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Response from United Lincolnshire Hospitals NHS Trust

Dear Jenny,

Sorry it has taken us a little while to acknowledge your comments, but thank you for the taking the time to post them.

I’m pleased that your experience of Pilgrim hospital was a positive one. We do try and ensure all our patients are treated with professionalism, courtesy and understanding and it’s lovely when someone takes the time and effort to acknowledge when we get it right.

I will make sure your comments are passed on to the team in A&E.

Thank you again.

Michael Brunton - Matron, Emergency Care