"What am I suppose to do?"

About: Leicester Royal Infirmary / Ophthalmology

(as the patient),

I lost sight in my right eye as Glaucoma was not diagnosed until it was too late despite going into Eye clinic twice with blurred vision and also seeing an Eye specialist at a Private Hospital.

In the left eye, Cataract has progressed since June but 2 appointments have been cancelled.

What am I suppose to do? I have no vision in my right eye and blurred vision in my left.

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Response from Jane Upton, Communications and Engagement Manager, Principia

I am very sorry to hear about your experience.

If you have not already done this, please contact your GP as soon as possible to discuss this with them.

You can also contact the Patient Advice and Liaison Service (PALS) which can provide you with further information and help you get the care you need. They can also provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint.

You can contact PALS by calling free phone number 0800 028 3693. Alternatively you can email them at pals@nottspct.nhs.uk.

Please let us know how you get on.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Response from University Hospitals of Leicester NHS Trust

Dear reviewer,

We are really sorry that we haven’t responded to your comment. We did not receive a notification from Patient Opinion to let us know about your posting.

If you would still like us to look into your concerns, please contact us with an explanation and your full details by emailing communications@uhl-tr.nhs.uk

Kind regards,

Communications team,

Leicester’s Hospitals