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"Fantastic service at Stroke Clinic"

About: Wycombe Hospital

On Saturday 14th November I had a short loss of memory while working due to extreme stress. Obviously I feared I might of had a slight stroke - I was otherwise ok.

After calling 111 it was arranged for me to go to St Mark's Hospital, Maidenhead (a fantastic hospital) and I was seen after not too long a wait by a doctor. The doctor referred me to Wycombe Stroke Unit for an appointment at 12.30 the next day - Sunday. There, they gave me an MRI scan, an ECG, blood pressure check and took a blood sample - all in about 4 hours.

I was attended to by a specialist stroke doctor, who fortunately said after studying the results of my tests they were pretty sure I had not in fact had a stroke but a temporary loss of memory due to extreme stress.

All the staff were efficient, friendly and obviously knew what they were doing. But most of all I am incredibly impressed that I had such fast efficient attention.

I am the first to complain when I get bad service but I think it's equally important to praise a team when they are doing a great job.

Brilliant service.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 8 years ago
Submitted on 17/11/2015 at 09:57
Published on Care Opinion at 16:27


Thank you Malcolm for your comments.

I am glad to read that after your full check with the specialist stroke team at Wycombe Stroke Unit you have had the reassurance that you had not experienced a stroke.

It is great to hear that you feel the staff at Wycombe Hospital were efficient, friendly and competent and I will ensure that your kind feedback is passed on to them.

Thank you again for taking the time to write.

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