"Praise for GP Practice"

About: General practices in Ayrshire & Arran

(as the patient),

I've always considered myself to be in good health, however over the last few months I have had to use my GP practice quite a lot. You hear so many negative stories, but I have only praise for the Oxenward Surgery in Kilwinning. The reception staff are always friendly, and I've never had a problem getting an appointment. The GPs are all great - each of them takes the time to listen to what I have to say.

Thank you! !

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Greyflintstone,

It is so important to have confidence and feel comfortable with our GP practice, it really is great to hear. Thank you so much for telling us. I will be very happy to send this to the Practice so they also know how much you appreciate them.

Best wishes,


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