"Great ambulance service"

About: South Western Ambulance Service NHS Foundation Trust

(as the patient),

My wife collapsed whilst we were out at a restaurant with friends and the emergency ambulance was called out. The paramedics were lovely, their response and care was very good. They checked my wife at the restaurant and then followed us home to be able to do further tests like an ECG and blood pressure. They stayed with us until my wife’s condition had stabilized and they were sure we were both comfortable with her condition.

We were really pleased with the service we received.

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Snow157

Thank you for taking the time to share your story with us. I hope your wife is feeling better.

It is very rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your wife's care, however to do so we will need some specific information. If you are happy to do so, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 459 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.


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