"Very professional"

About: University Hospital (Coventry)

I visited the haematology ward 34 as an out patient recently fortunately for me only twice, but found all the staff from receptionists to the doctors very friendly and professional.

I was impressed with the service I received and although am relieved I need no further treatment I would not have had any concerns returning there if I did.

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Response from University Hospital (Coventry)

Thank you for providing feedback on your recent experience at University Hospital, Coventry. I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is particularly pleasing to read that you felt that our staff were very friendly and professional. These are standards we strive for. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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