About: Queen Elizabeth The Queen Mother Hospital

Spent several hours searching online, site map etc and making phone calls but couldn't find any detailed information as to the exact whereabouts of the urology clinic. Somewhere in the palm bay suit I was told. No directions to there either. Given wrong number. Had to search it out myself and almost missed appointment..utterly disgusted.

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Response from Queen Elizabeth The Queen Mother Hospital

I am so sorry to hear that you had all these difficulties.

If you have problems in locating other clinics in future, please contact PALS (Patient Advice and Liaison Service).

PALS can be contacted by telephone at 01227 783145 or 01227 864314.