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"brilliant care for my son today - thank you"

About: Leicester Royal Infirmary

My son was referred in via the GP this am at 0830.. the staff on CAU were awaiting his attendance and took him straight to ward 10 to be seen by the surgical team. He was seen so quickly we were in theatre by 1130am. And home by 5pm.

From start to finish the care we all received has been outstanding.

The ward clerks, hcas, nurses, doctors, play specialists and theatre staff communicated to us both throughout and nothing seemed too much trouble. We really felt in safe hands through what was quite a scary situation. So impressed and grateful xx thank you xx

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Responses

Response from Leicester Royal Infirmary 8 years ago
Leicester Royal Infirmary
Submitted on 13/11/2015 at 11:15
Published on nhs.uk on 14/11/2015 at 01:36


Dear Emily,

Thank you for taking the time to post your comments. We are very happy to hear that you and your son were provided with an excellent level of customer service and care. We hope he is doing well and will pass on your feedback to the team involved where it will be much appreciated.

Kind regards,

Communications Team

Leicester’s Hospitals

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