"Pregnancy assessment unit - marvellous midwives"

About: Royal Derby Hospital

Unexpectedly I was advised to contact the PAU this morning by the community midwife team.

I was ably assisted over the phone by a triage nurse, however my symptoms then still necessitated a visit to the DRH. Once there, and although they were busy and I had a wait for some hours before being seen, I was greatly impressed with the staff who took care of me.

I wish to commend their approach, communication, patience and kindness which did not waver despite the pressure they were under to see numerous other waiting people.

Heartfelt thanks.

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Response from Royal Derby Hospital

Dear Eva

Thank you for your kind comments regarding the positive experience you received from staff at the Pregnancy Assessment Unit (PAU).

We will pass your comments to the PAU and also the Head of Midwifery.

Kind Regards

The Patient Advice and Liaison Service Team Derby Teaching Hospitals NHS Foundation Trust

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