"Extremely slow"

About: Royal Hallamshire Hospital / Minor Injuries Unit

Having been here before I am confident that on occasion this unit is efficient however today was appalling. Over 3 hours I was sat in the waiting rooms and moved, hardly any communication would have rather not come at all and dealt with the fracture myself

Story from NHS Choices

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

I am very sorry to hear about your poor experience and that you had such a delay in receiving treatment. We would like to look into why you encountered such a delay and respond to you personally if you are able to provide more personal details. You can do this by contacting our Patient Services Team on telephone number 0114 m271 2400 or by emailing pst@sth.nhs.uk

Kind regards
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