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Very high standard

Posted By Josie W

"Very high standard"

About: University Hospital Monklands / Endoscopy

(as a staff member posting for a patient/service user),

The Unit staff were calm, kind, informative and supportive. They were very proficient at explaining as they were carrying out procedure.

The staff could have done anything better. Very high standard to be proud of.

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Responses

Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire 8 years ago
Ruth Thompson
Chief of Nursing Services, Monklands Hospital,
NHS Lanarkshire

Submitted on 12/11/2015 at 17:00
Published on Care Opinion at 17:01

picture of Ruth Thompson

Dear JosieW

Thank you for posting on behalf of a patient; this is very positive feedback. I will certainly pass these kind comments to SCN Barbour and the team, who I'm sure will be very pleased that they managed to have such a positive impact upon your experience.

Kindest regards

Ruth

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