"Very high standard"

About: Monklands District General Hospital / Endoscopy

(as a staff member posting for a patient/service user),

The Unit staff were calm, kind, informative and supportive. They were very proficient at explaining as they were carrying out procedure.

The staff could have done anything better. Very high standard to be proud of.

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Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire

picture of Ruth Thompson

Dear JosieW

Thank you for posting on behalf of a patient; this is very positive feedback. I will certainly pass these kind comments to SCN Barbour and the team, who I'm sure will be very pleased that they managed to have such a positive impact upon your experience.

Kindest regards


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