About: Frimley Park Hospital (Frimley)

My daughter has complex needs and is severly disabled. We have been to many hospitals both in the UK and abroad. Frimley Park is one of the best we have attended. The children's out patients and day surgery staff are efficient and friendly. The doctor, whilst under enormous pressure due to an overburdened list for that day, gave us the time we needed and explained clearly the action to be taken. The doctor and their secretary understood our particular difficulties and did there best to make life easier. The waiting rooms are devoid of do and dont notices blue tackesd on every surface and are clean and tidy my only complaint (and this apllies to every nhs establishment) is the lack of room in the waiting area for a wheel chair and carer. We have yet to find anywhere where we are not perched on the end and have to move if someone needs to get by.

Excellent hospital; thank you.

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Response from Frimley Park Hospital

Dear Gill

Thank you for your feedback on your recent visit to Frimley Park.

I am pleased that it was a positive experience for you.

We are extremely lucky to have a great team in paediatrics who do their very best every day.

Feedback like yours makes it all worthwhile.

I will pass your comments onto the team and I shall ask them to review the waiting area again to see if there is any solution to the problem you face when visiting.

Thanks for thinking of us

Kind Regards

Claire Marshall

Head of Patient Experience

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