"Greeted with a big smile"

About: Specialist services / Special needs dental service/Community Dental Service

(as a staff member posting for a carer/relative),

The care at the Clifton Dental Clinic is ideal. The staff are lovely.

The receptionist Kathryn was extremely polite and well mannered. Upon arrival she greeted us with a big smile, my girls felt at ease at once. She offered them games and a wordsearch to calm their nerves about going in to see the dentist. It worked.

Ellie and her assistant Laura were very lovely with us too. She was very informative and respectful. I would recommend this service to anyone.

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Response from Jane Walker, Dental Nurse Manager, Integrated Dental Unit, County Health Partnerships

It is great to receive such good feedback following your visit to Clifton Dental Clinic. I am pleased to hear that all the staff were polite and well mannered and that your daughters were given games and a wordsearch to calm them before treatment. I will share this with the team.

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