"Endoscopy Dept"

About: Basildon University Hospital

Just wanted to say thanks to all the staff from the Endoscopy unit who treated me in a caring and professional manner today. The reception staff were great and was able to get me in for my procedure even though I had messed up my dates. I collapsed whilst having the cannula inserted, However the way in which the nurses in preparation/recovery area responded was so efficient I can't thank them enough. The team carrying out my Colonoscopy were friendly, professional and made an awkward procedure run smoothly and with little discomfort. Thanks again to all the Endoscopy unit, you are an asset to Basildon Hospital and should be proud of the job you are doing.

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Response from Basildon University Hospital

Thank you for taking the time to feedback about your recent experience in the Endoscopy Unit at Basildon Hospital.

We are pleased that your experience was a positive one.

Our staff do a difficult job with skill and professionalism and your comments are very much appreciated.

Your kind words have passed to the Endoscopy Service Manager who will ensure that all staff in the department are made aware of them.

Thank you once again.

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