"Fantastic team."

About: Burnley General Hospital

I went to see the doctor today, was in to see the doctor within 10 minuites of my appointment time , I was suprised the doctor came out in person , and not sending a nurse, I can't praise this Specalist enough , they have so much time for you, the doctor doent Rush , the doctor listens and explains in detail what anyone ( none medical ) can understand , the nursing staff are lovely, wish all departments could run like this one , well done, fantastic specialist .

Story from NHS Choices

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Response from Burnley General Hospital

Many thanks for your feedback regarding your recent visit with our Rheumatology services at Burnley General Hospital and thank you for taking the time to do so.

Your comments will be forwarded to the team who will be delighted to hear that your experience was so positive as we always strive to deliver safe, personal and effective care.

We are really keen to hear about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and services.

If you would like to share your story with us please contact me Helen Ritchie on 01254 734471 or alternatively you can email me at Helen.ritchie@elht.nhs.uk

Many thanks again for commenting

Helen Ritchie, Senior patient experience facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful