"Our meeting with social services about my mother"

About: Rotherham Hospital / Older people's healthcare

(as a relative),

To support my brothers blog about our 90 year old mother. I recently attended a meeting with medical staff and a woman representing social services. We were told the meeting was about where my mother should go when leaving the hospital as medical staff had told us she needed 24 hour care .At the outset I had it confirmed this decision had not yet been decided. The woman from social services said she had assessed my mothers needs. She told us she had asked my mother on several occasions if she wanted to go home and she had said yes. When I pointed out to her, home to my mother was breathing space care home my mother quickly interrupted and said yes that is where she wanted to go. The woman from social services said she would ask her again but only in private? So one of the caring medical staff asked mother in clear terms where she would like to go on leaving hospital and mother confidently said a care home. My brother and I only wanted my weak and confused mother to be admitted to a care home for a few weeks to gain strength. Next the social worker began to tell us that she believed our mother would have no problem walking to the toilet or answering the door at home. At this point one of the hospital staff suggested perhaps it would be better for my mother to leave the meeting and return to bed. My mother stood up from the wheel chair for one of the nurses to help put on her cardigan. Mother’s legs gave way and she fell. I then asked the woman from social services if was aware she was almost blind for which she quickly looked through her notes and confessed not having assessed this. At this point she suggested she would arrange for my mother to have a second assessment with someone else. Notes were taken at the meeting by another representative from social services who promised me a copy. I walked from the meeting relieved and sure that mother would not be sent home. The following day,to my horror, I discovered the decision to allow my mother to go home had already been made before the meeting and the above events made no difference. I am disgusted in the social services of Rotherham for giving this social worker the power to make life or death decisions. Although we are still fighting, the legal path will take time, and management says they support their staff. Needles to say, as yet I have not had a copy of what was said at the meeting and my mother has not been reassessed.
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Response from Helen Wyatt, Manager, Patient and Public Involvement , Quality Assurance Team, Rotherham Clinical Commissioning Group

Thank you for taking the time to post your concerns and story.

I'm not including a full response here, as I believe you and your family are now in contact with Patient Advice Services, who are also seeking advice from Social Services.

However, please do not hesitate to get in touch if we can offer further advice, information or support.

Patient and Public Engagement Team 01709 302042

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful