"Brilliant"

About: Frome Community Hospital Frome Community Hospital Frome BA11 2FH

Posted via nhs.uk 8 years ago

My 3 year old son fell off his scooter and hit his head on the Tarmac.
It was a toss up between taking him to Yeovil hospital or frome. I'm the end I decided to try frome for the first time. On the journey there my son was so scared of having to go to hospital.
When we arrived we were booked in straight away and were seen within 5 minutes of arriving.
The hospital staff were so friendly and my son laughing and smiling straight away.
The nurses who seem to us were brilliant , they fixed his baddy and we were on our way home within 15 mins of arriving.
On the way home my son told me if he ever had another baddy could we please go to this hospital again because he loved it !!
Thanks so much for everything !

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Frome Community Hospital

Submitted on 18/11/2015 at 15:45

Published on nhs.uk on 19/11/2015 at 01:31

Thank you so much for sharing the positive experience that you and your son had recently at Frome MIU. As a Trust we are always pleased to receive positive feedback from our many patients and visitors to our hospital sites.
I hope that your son is fully recovered, and it is very pleasing to read that the staff were welcoming and put your son at ease very quickly.
I will pass on your comments to the managers of the MIU service and they will be delighted to share it with the team.
With very best wishes

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