"Excellent Care"

About: Darlington Memorial Hospital

During the past few years my husband & I have had to visit A & E on several occasions.

We have always been treated with care, kindness and by very professional Staff.

I have been referred to several different departments this year, Respiratory, ENT, Maxillofacial, CT & Ultrasound Scans, and the Ambulatory Unit.

Every time the Staff have had time to treat me with patience and kindness,(despite clearly short of Staff).

I have always been treated as a person not just a name.

Thank you DMH

Story from NHS Choices

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your experiences of the various departments you have visited at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experiences and that you are happy with the care you received from all the departments.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matrons and Managers of the services to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful