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Orthopedic Dept

Posted By Pauline from Argyll

"Orthopedic Dept"

About: Inverclyde Royal Hospital / Trauma & orthopaedics

(as the patient),

Excellent service from Orthopedics Dept at Inverclyde. Reception staff friendly, taken at exactly my appointment time. Problem dealt with (steroid injection to hand) and good advice given for aftercare.

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 10/11/2015 at 14:53
Published on Care Opinion on 11/11/2015 at 11:54

Dear Pauline,

Really pleased that every part of your visit to the Inverclyde Royal was so positive from the smooth running of the appointments to the friendly attitude of the staff. It's also great to hear that not only did your treatment go well, but that you were given all of the information you needed for your aftercare.

I will pass on your kind comments to the team at Inverclyde Royal and thank you very much for taking the time to get in touch.

Kind Regards,

Lorna

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