"emergency services have been able to talk me around"
About: Somerset Partnership NHS Foundation Trust / Adult community mental health Somerset Partnership NHS Foundation Trust Adult community mental health TA6 4RN South Western Ambulance Service NHS Foundation Trust / NHS 111 South Western Ambulance Service NHS Foundation Trust NHS 111 Exeter EX2 7HY
Posted by Mmmm (as ),
I was experiencing a serious mental health crisis recently and generally find the staff of the recovery team/crisis care very reluctant to answer the phone or respond to messages left with them during evenings and daytime so as a last resort have to call emergency services who are an asset and have many a time been able to talk me around so I feel less suicidal and calm me down to feel more human.
Considering they are not fully trained in mental health and usually deal with physical illness I found them most helpful, caring and genuinely concerned to find a solution, they too called the crisis mental health team in Taunton and were unable to get any actual response for help/support even when they eventually got through to them.
I find it shocking that a mental health service had this attitude towards me when I needed help/support & treatment leaving me to call on emergency services to pick up the pieces.