"foam scletherapy & vascular surgery"

About: Colchester General Hospital

After foam, I was called back on 3 further occasions, with no information sent to me (as in a patience copy) I was most confused when the hospital appointment staff phoned on Thursday to confirm the surgery appointment on the following Tuesday. After phoning loads of different office staff, I then found out what time I was expected at the unit for treatment. After 3 hours wait I was taken in and after the operation the Dr told me I would be able to through away my stockings. This was in January and with a further follow up with foam in August, I was told that back in January they stripped some veins. Why was I left in the dark and I have now received an appointment for January 2016, well

I have had 2 years of relying on you to make my legs better, you might have suckseeded, because I am not going back. I still have no record of treatment although my Doctor has.

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Response from Colchester General Hospital

I am terribly sorry to read your experience.

Please contact me to discuss further.

Kind regards

Tammy Diles Head of Patient Experience 07785588620

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