"Mental Health"

About: Lancashire Care NHS Foundation Trust / Crisis resolution and home treatment Lancashire Care NHS Foundation Trust / Inpatient mental health care

(as the patient),

Ok A Story Cut short, I was admitted to hospital coz I took an overdose and became unwell I was seen by the mental health team who sectioned me under the mental health act. I was then admitted to the harbour a Psychiatric hospital in blackpool. the staff and the nurses was really nice but when I wanted to talk to a member of staff they just kept saying I will come to you in a minute or when I go to get my meds my named nurse says I'll come and find you later for a chat but they never do, this happened through my 5 week stay I was never checked on through the night coz I don't sleep I just lay in bed with the covers over my head so there think I'm asleep.

I was never involved in my care plan I was never told when I had any meetings or cpa meetings untill 5 minutes before my meeting then a week before I was discharged staff became funny with me, and ignoring me...then day before I was discharged the staff was so horrible to me. when you are unwell in hospital for mental health you should not have to be treated like a piece of rubbish I have already put in a complaint because I was not happy at all about the way I was treated near my discharge.

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Response from Sarah Harrison, Head of Hearing Feedback, Lancashire Care NHS Foundation Trust

I am sorry to read of your experience and hope that we can resolve your concerns through our feedback process. If you would like an update on your complaint, please contact the customer care team on customer.care@lancashirecare.nhs.uk.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful