"A+E even worse!"

About: Queen's Medical Centre

First may I say I was seen by a streaming nurse who took me into consideration about very sharp burning and electrical volt pain in my left leg which is to do something related to my nerves in which I had for weeks.

I am appalled disgusted and dissatisfied that I was sat waiting an hour and a half for nothing in which I had excruciating pain in my upper left leg in which I collapsed the past couple of days, there was no one in the waiting area apart from 3 people and some police officers.

I was shocked by the nurses attitude walking around as if there was nothing to do or it seemed there was very few doctors in which I heardya nurse say we're short because of budget cuts, I then began to see the impact these nurses behaviour was showing towards patients and A+E, I then decided to walk out feeling there was no help I could get for the condition I was suffering from, this if this is the kind of services the A+E provides maybe I should consider emigrating? Shame on you!

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Response from Queen's Medical Centre

Thanks for making contact with us. I am concerned to hear of your experience, notably concerning staff behaviours and pain management. I would welcome the opportunity to speak to you further. If you would like to contact me directly, you can do so on 0115 9249924 ext. 70181 or via email: lucy.thow@nuh.nhs.uk.

Kind regards,

Lucy Thow Emergency Department Matron

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