"I Feel Safe Knowing I Am In Good Arms"

About: The Royal Victoria Infirmary

Not my local hospital I live in a different area' but for all the years I have received treatment in the R.V.I I know I will get the best care possible, I am feel safe no-one look down at me and I feel I will be treat me as a equal person, staff are always very helpful and friendly .

To me the R.V. I is a hospital is everything a hospital should be ...maybe I am not as vocal I should be ,but at this moment I feel I am in the best arms

Story from NHS Choices

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Response from The Royal Victoria Infirmary

Thank you for taking the time to provide your complimentary feedback regarding your treatment at the Pain Management Unit, Royal Victoria Infirmary. The Pain Team work extremely hard to try an offer patients the highest level of service and we are extremely pleased to note that you have said the team are helpful and friendly, treating you as an individual.

Your positive comments will be passed on to the staff involved who will appreciate your recognition of their efforts.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful