"Patient Relations Department"
About: Freeman Hospital Freeman Hospital Newcastle Upon Tyne NE7 7DN
Posted by Ann
Anyone who has had issues about the treatment they received at the Freeman Hospital and are told to contact the Patient Relations Department, don`t bother, it`s a total waste of time.
I made a complaint on the 7th July 2015 and was told they would look into it and that I would hear from them by the 18th September 2015. It is now November and they have still not replied to my complaint, I have telephoned several times and each time I am told that they are still looking into it (personally I think it`s just an excuse and that they hope that if they make me wait long enough I`ll give up trying).
So my advice to anyone with complaints about the treatment they received there is go and seek legal advice.